Q. Do you offer a trial period or demo of your product?
A. Yes. Anyone can submit a test file at no charge. Documents are returned in Word format to the e-mail provided upon submission. Check out our Get Started page for more details or to submit a test.
NOTE: the Digital Assistant™ team members assigned to LegalTypist Workflows™ not only type and format court, legal and business documents (in Word and WordPerfect); but they also transcribe a myriad of other items, including notes to file, to do lists, drafts of emails, blog posts; enter data into forms and cloud based services; as well as data entry of contacts, calendaring, time and billing. Each LegalTypist Workflow™ is unique and tailored to fit the users and processes of your firm. That said, submit a test and see how buying our time saves you so much more of yours!
Q. What hours can I submit work?
A. Open an account and submit work 24/7 every day of the year. LegalTypist Workflows process files Monday through Saturday.
Q. What type of guarantee do you have?
A. LegalTypist stands behind the work product provided. If, for any reason, you are not happy with a returned file, simply call or email and it will be fixed or provided free of charge.
Q. How do you safeguard the privacy/confidentiality of stored data?
A. All data is securely transferred and stored through encrypted connections and using secure file transfer services. Transfer links only remain active for 8 days and expire upon download. We do not store any client work product.
Q. Who has access to the firm’s data?
A. The CEO of LegalTypist, Inc., Andrea Cannavina has access to everything, but generally doesn't monitor LegalTypist Workflows™ or the active information contained in them. The Digital Assistant™ team members assigned to process the day-to-day workflow of each firm have access to firm data; along with the operations staff of LegalTypist. SendThisFile, the company used for secure file transfer, offers an encryption option - if selected by a client, will further restrict access while files are stored on the SendThisFile server.
Q. What is your company's history—e.g., how long have you been in business?
A. LegalTypist has been in existence since April 2001. The first client to hire the company, in May 2001, remains a happy client.
Q. Where does the data reside—inside or outside of the United States?
A. Since inception, all people, processes and tech used by LegalTypist have been physically located on US soil.
Q. What kind of work do you typically do?
Consider your LegalTypist Workflow™ as you would a word processing department. Use it for anything that requires typing, document or file manipulation, but nothing that requires direct client contact. In many instances, new clients begin by submitting the standardized documents and templates of the firm. The Digital Assistants assigned to their Workflow grab the forms and use the information provided to fill them in. <- YES! We just automated your firm documents and you can now delegate the time-consuming task of rote document creation - no coding necessary
Also commonly sent through LegalTypist Workflows™ are the notes/thoughts of users immediately after an event such as a client meeting or a court appearance. Your firm's assigned team of Digital Assistants transcribe and place the notes in web-based practice management and/or add to the firm's time and billing. <-YES, we just increased the likelihood the billables at your firm will increase with absolutely NO additional effort. In fact, will LESS effort.
Prefer to speak with someone before signing on the dotted line?
We know, it sounds too good to be true! Don't take our word for it - check out the testimonials page to see what actual users say; and then set up a call to find out exactly how a LegalTypist Workflow will get your firm's admin and data entry work done ->